Guest Services Supervisor | Luxury Boutique Hotel

Geronimo Hospitality Group; Beloit (WI); Sur place; USD 28 000 - 45 000; Plein temps

Avantages offerts par ce poste

Employee Discounts

Paid Time Off

Training & Development Opportunities

401K

Medical Benefits

24/7 Online Care

Pet Insurance

Résumé du poste

Geronimo Hospitality Group, Beloit, WI, is seeking team players to help create exceptional guest experiences across our boutique hotel, restaurant, and clubs. You will contribute to a dynamic team that pushes boundaries and values hard work daily, while upholding company standards and guest satisfaction.

This role offers opportunities for training, development, and career growth within our expanding portfolio.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year hotel experience required.
• Computer skills including Microsoft Office.
• Opera PMS knowledge preferred.
• U.S. Work Authorization required.

Responsabilités

• Ensure guests are treated with courtesy and standards are applied.
• Maintain relationships with repeat guests and corporate accounts.
• Coordinate activities with hotel departments to improve communication and guest satisfaction.
• Schedule labor to meet anticipated activity while controlling costs.
• Create Training Programs and maintain associate files with HR.
• Maintain reservations to maximize bookings and revenue.

Connaissances

Guest service

Supervisory experience

Communication

Formation

High School Diploma or equivalent

College degree preferred

Outils

Microsoft Office

Opera PMS

Description du poste

Geronimo Hospitality Group, Beloit, WI, is seeking team players to help create exceptional guest experiences across our boutique hotel, restaurant, and clubs. You will contribute to a dynamic team that pushes boundaries and values hard work daily, while upholding company standards and guest satisfaction.

This role offers opportunities for training, development, and career growth within our expanding portfolio.