Front Desk & Guest Services Coordinator - Senior Living

The-Arcadia-Family-of-Companies; Honolulu (HI); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Employee meals

Paid time off

Sick leave

Education support

Job summary

Arcadia Retirement Residence (Punahou) in Honolulu, HI is seeking a Full-Time Clerical receptionist to be the first point of contact for residents, visitors and staff. The role includes handling calls, greeting guests, processing mail, and supporting daily operations in line with ACS policies.

Schedule is 35–40 hours weekly, Tuesday–Saturday 1:30 pm–9:30 pm. We offer benefits including health coverage, a 403(b) retirement plan with employer contributions, paid time off, sick leave, education

Qualifications

• High school diploma or GED is required.
• One year related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Performs duties for emergency situations and drills as outlined in the Disaster Response Playbook.
• Welcomes on-site visitors and announces visitors to appropriate personnel.
• Monitors visitor access and surveillance as per sign-in protocol to ensure safety.
• Answers incoming calls and forwards to appropriate personnel or department.
• Responds to questions and provides callers with information.
• Receives, sorts, and routes mail, publications and deliveries.
• Performs other clerical duties such as filing, photocopying, faxing, and collating.
• Maintains daily activity log and updates logs for keys and check-out.

Education

High school diploma or GED

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

Arcadia Retirement Residence (Punahou) in Honolulu, HI is seeking a Full-Time Clerical receptionist to be the first point of contact for residents, visitors and staff. The role includes handling calls, greeting guests, processing mail, and supporting daily operations in line with ACS policies.

Schedule is 35–40 hours weekly, Tuesday–Saturday 1:30 pm–9:30 pm. We offer benefits including health coverage, a 403(b) retirement plan with employer contributions, paid time off, sick leave, education