Front Desk & Guest Services Associate - Senior Living

ADP, Inc.; Honolulu (HI); On-site; USD 49,971,000 - 57,308,000; Full time

Benefits offered by this job

Health insurance

403(b) employer contribution

Free employee meals

Paid time off

Sick leave

Education assistance program

Online training through Relias

Job summary

Arcadia Retirement Residence is hiring a full-time clerical associate in Honolulu, HI. You will serve as the first point of contact for residents, families, and staff, handling calls and visitor management with professionalism.

Responsibilities include clerical duties, mail handling, and maintenance of logs, while complying with organizational policies. The role requires a high school diploma or GED and proficiency in Microsoft Office, with compensation in the stated hourly pay range.

Qualifications

• Must have strong communication and professional demeanor.
• Proven ability to handle inquiries and maintain confidentiality.

Responsibilities

• Manage inbound calls and assist residents and guests with inquiries.
• Greet visitors, monitor access, and announce visitors to staff as needed.
• Perform clerical duties including mail, deliveries, and basic filing.
• Maintain daily activity logs and update check-out and key logs.
• Uphold ACS policies and deliver courteous, responsive service.

Skills

Communication skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Arcadia Retirement Residence is hiring a full-time clerical associate in Honolulu, HI. You will serve as the first point of contact for residents, families, and staff, handling calls and visitor management with professionalism.

Responsibilities include clerical duties, mail handling, and maintenance of logs, while complying with organizational policies. The role requires a high school diploma or GED and proficiency in Microsoft Office, with compensation in the stated hourly pay range.