Front Desk & Guest Services Coordinator

JetBlue; Orlando (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

JetBlue is seeking a Receptionist - Administration at the Orlando Support Campus. You will greet visitors, answer calls, direct inquiries, and support OSC departments with administrative tasks to ensure a hospitable experience for customers.

Responsibilities include coordinating with Transportation, Training Sales, and new hire orientation tasks, plus general office duties like copying, filing, and faxing. Requires strong English, Excellent communication, and a 12-line switchboard experience.

Qualifications

• High school diploma or GED.
• 1 year customer service/sales experience.
• Operate a switchboard with 12 lines.
• Read, write, and speak English fluently.
• Pass a 10-year background check and pre-employment drug test.
• Authorized to work in the US; no visa sponsorship

Responsibilities

• Greet and direct visitors to meeting locations.
• Answer the corporate telephone line.
• Maintain clean public areas.
• Support Training Sales team by gathering customer information and processing documents.
• Assist other OSC departments as approved by crewleader.
• Support new hire orientation tasks.
• Perform administrative tasks (copying, filing, faxing).
• Provide OSC customers with a hospitable experience.
• Develop and maintain manuals for the role; review annually.
• All other duties as assigned.

Skills

Customer service

Communication

English fluency

Switchboard

Education

HS Diploma/GED

Tools

Microsoft Office

Job description

JetBlue is seeking a Receptionist - Administration at the Orlando Support Campus. You will greet visitors, answer calls, direct inquiries, and support OSC departments with administrative tasks to ensure a hospitable experience for customers.

Responsibilities include coordinating with Transportation, Training Sales, and new hire orientation tasks, plus general office duties like copying, filing, and faxing. Requires strong English, Excellent communication, and a 12-line switchboard experience.