Front Desk & Guest Experience Specialist

JetBlue Airways Corporation; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

JetBlue Airways Corporation seeks a Receptionist – Administration to greet guests, direct visitors and answer calls at the Orlando Support Campus. You will support OSC departments with administrative tasks and ensure a hospitable experience for all customers.

Ideal candidates have a high school diploma, strong English communication, and at least one year of customer service or sales experience; familiarity with Microsoft Office is preferred.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience.
• Able to operate a switchboard with 12 lines.
• Able to read, write, and speak English fluently.
• Excellent communication skills.

Responsibilities

• Greet and direct all incoming visitors to meeting locations throughout the Orlando Support Campus.
• Answer the corporate telephone line for the Orlando Support Campus.
• Maintain common student public areas and keep a neat, clean environment.
• Support OSC departments and gather customer information for Training Sales team when needed.
• Perform various administrative tasks (copying, filing, faxing, etc.).

Skills

Customer service

Communication

Phone handling

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

JetBlue Airways Corporation seeks a Receptionist – Administration to greet guests, direct visitors and answer calls at the Orlando Support Campus. You will support OSC departments with administrative tasks and ensure a hospitable experience for all customers.

Ideal candidates have a high school diploma, strong English communication, and at least one year of customer service or sales experience; familiarity with Microsoft Office is preferred.