Front Desk & Guest Services Coordinator

Castlehcc; Frankfort, Northern (IN, KY); Hybrid; USD 32,000 - 40,000; Full time

Job summary

Castlehcc in Indiana is seeking a friendly and organized receptionist to handle front-desk responsibilities and administrative support. The role focuses on greeting visitors, screening calls, and directing inquiries to the appropriate staff.

The position requires basic computer skills, data entry, and the ability to multitask in a fast-paced environment. It offers in-office work with opportunities to contribute to office security and filing efficiency.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful, and proactive in addressing issues.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, provide information and take messages.
• Greets visitors entering the facility and directs or escorts them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (monitor logbook and surveillance footage).
• Maintains the general filing system and files all correspondences appropriately.
• Receives and sorts daily mail, deliveries and couriers.
• Reports issues or concerns with residents to the Administrator.

Skills

Multitasking

Professionalism

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Castlehcc in Indiana is seeking a friendly and organized receptionist to handle front-desk responsibilities and administrative support. The role focuses on greeting visitors, screening calls, and directing inquiries to the appropriate staff.

The position requires basic computer skills, data entry, and the ability to multitask in a fast-paced environment. It offers in-office work with opportunities to contribute to office security and filing efficiency.