Front Desk Guest Services Associate – No Experience Needed

ABM industries; Greensboro (NC); On-site; USD 15,000 - 22,000; Full time

Job summary

ABM Industries is seeking a friendly Greeter in Greensboro, NC to welcome visitors and provide information about their visit. The role emphasizes excellent customer service and creating a positive first impression, with on-the-job training available.

You will maintain the entrance area, assist guests, and direct them to the appropriate department while remaining calm and professional in busy environments. This entry-level position is ideal for those starting their career in service.

Qualifications

• Must be 18 years of age or older.
• No experience required and on-the-job training provided.
• No high school diploma, GED or college degree required.
• One (1) year of prior customer service or similar experience preferred.

Responsibilities

• Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and respond to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible

Skills

Customer service

Hospitality

Job description

ABM Industries is seeking a friendly Greeter in Greensboro, NC to welcome visitors and provide information about their visit. The role emphasizes excellent customer service and creating a positive first impression, with on-the-job training available.

You will maintain the entrance area, assist guests, and direct them to the appropriate department while remaining calm and professional in busy environments. This entry-level position is ideal for those starting their career in service.