Front Desk Guest Services Associate - Hawaii

Hyatt Hotels Corporation; Town of Beekman (NY); On-site; USD 39,234 - 46,163; Full time

Benefits offered by this job

Free room nights

Discounted Friends & Family rates

Medical, prescription, dental and vision insurance

Paid vacation, sick days and personal days

Paid family bonding time and adoption assistance

Retailer discounts

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent for the Grand Hyatt Kauai in Poipu, Hawaii. This role involves conducting guest registration, responding to inquiries, and maintaining high standards of guest experience. Ideal candidates will possess excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment. Benefits include free room nights, comprehensive health insurance, paid time off, and discounts at various retailers.

Qualifications

• Able to work with a positive attitude in a fast‑paced environment.
• Refined verbal and written communication skills.
• Must be able to multi‑task.
• Ability to stand for long periods of time.

Responsibilities

• Conduct guest registration and provide information on hotel services and promotions.
• Process payment forms and respond to guest inquiries.
• Engage in casual conversation and maintain a positive guest experience.
• Act as the face of Hyatt and promote company standards.

Job description

Hyatt Hotels Corporation is seeking a Front Office Agent for the Grand Hyatt Kauai in Poipu, Hawaii. This role involves conducting guest registration, responding to inquiries, and maintaining high standards of guest experience. Ideal candidates will possess excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment. Benefits include free room nights, comprehensive health insurance, paid time off, and discounts at various retailers.