Front Desk Guest Services Associate — Flexible Shifts

Courtyard Columbus Phenix City/ Riverfront; Phenix City (AL); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401K plan

Bonuses

Vacation time

Job summary

RAM Hotels is seeking a Front Desk Clerk to warmly welcome guests, assist with check-in/check-out, and deliver exceptional service. You will handle reservations, provide directions, and support guest requests while maintaining accurate records in the PMS system.

The role requires a high-school diploma, one year of related experience, and proficiency with MS Word, Excel, and PowerPoint. You should be flexible to work varied shifts and contribute to a positive guest experience at our property.

Qualifications

• High-school diploma or equivalent; one year of related experience preferred.
• Proficient in MS Word, Excel, PowerPoint; strong data entry skills.

Responsibilities

• Provide concierge-style guest services, assist with questions and reservations.
• Check guests in and out, process payments, and maintain accurate records.
• Coordinate with housekeeping and maintenance to ensure room readiness and guest satisfaction.
• Maintain a clean front desk area and provide professional, courteous service.

Skills

Excellent communication skills

Flexible with shifts

Data entry

Telephone etiquette

Education

High-school diploma or equivalent

Tools

MS Word

Excel

PowerPoint

Job description

RAM Hotels is seeking a Front Desk Clerk to warmly welcome guests, assist with check-in/check-out, and deliver exceptional service. You will handle reservations, provide directions, and support guest requests while maintaining accurate records in the PMS system.

The role requires a high-school diploma, one year of related experience, and proficiency with MS Word, Excel, and PowerPoint. You should be flexible to work varied shifts and contribute to a positive guest experience at our property.