Front Desk & Guest Services Associate

Jackson County, NC; Cullowhee (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

Jackson County, NC is seeking an administrative assistant to provide general support to the department. You will greet visitors, address inquiries and complaints, handle payments, assist with program registrations, and monitor facility usage.

The role includes light equipment cleaning and following county policies. The position requires a high school diploma or equivalent and the ability to work independently, with CPR/First Aid certification preferred or obtainable.

Qualifications

• Requires high school diploma or equivalent.
• CPR and First Aid Certification required or willingness to obtain.
• Knowledge of county and departmental policies and procedures.
• Computer literacy and ability to learn job-related software programs.
• Skill in data entry and operating a multi-line telephone system.
• Ability to work independently and to assist employees and the public effectively.

Responsibilities

• Greets and assists members and visitors.
• Addresses inquiries, concerns, and complaints.
• Receives money.
• Assists patrons with program registrations.
• Performs related duties and light cleaning of equipment.
• Monitors facility use.

Skills

Data entry

Multi-line phone system

Oral and written communication

Prioritizing and organizing

Independent work

Customer service

Education

High school diploma or equivalent

Tools

Office software

Job description

Jackson County, NC is seeking an administrative assistant to provide general support to the department. You will greet visitors, address inquiries and complaints, handle payments, assist with program registrations, and monitor facility usage.

The role includes light equipment cleaning and following county policies. The position requires a high school diploma or equivalent and the ability to work independently, with CPR/First Aid certification preferred or obtainable.