Front Desk Guest Services Associate

Stonebridge Hospitality Management; Basking Ridge (NJ); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) matching

PTO

Job summary

Stonebridge Hospitality Management is seeking a Guest Service Agent in Basking Ridge, NJ. The part-time position supports front office operations, including check-in/check-out, guest inquiries, and reservations to ensure high guest satisfaction.

Responsibilities include greeting guests, processing payments, balancing ledgers, and coordinating with housekeeping for issue resolution. A flexible schedule and strong customer service skills are essential.

Qualifications

• Strong customer service and communication skills to interact effectively with guests and staff.
• Proficiency in using property management systems and basic office software (e.g., Word, Excel).
• Ability to handle cash transactions and perform basic bookkeeping tasks.

Responsibilities

• Greet, register, and assign rooms to guests upon their arrival.
• Verify guest credit and establish payment methods for accommodation.
• Keep accurate records of room availability and guest accounts using property management systems.

Skills

Customer service

Communication

Property management systems

Cash handling

Problem solving

Organization

Independent work

Tools

Word

Excel

Job description

Stonebridge Hospitality Management is seeking a Guest Service Agent in Basking Ridge, NJ. The part-time position supports front office operations, including check-in/check-out, guest inquiries, and reservations to ensure high guest satisfaction.

Responsibilities include greeting guests, processing payments, balancing ledgers, and coordinating with housekeeping for issue resolution. A flexible schedule and strong customer service skills are essential.