Front Desk Guest Service Agent - Flexible Schedule

Stonebridge Companies; Basking Ridge (NJ); On-site; USD 20,000 - 29,000; Part time

Job summary

Stonebridge Companies seeks a part-time Guest Service Agent in Basking Ridge, NJ. You will handle check-in/check-out, guest inquiries, payments, and reservations, ensuring smooth front desk operations and high guest satisfaction.

Responsibilities include coordinating with housekeeping, managing guest records in the property management system, and advising guests on local services. Flexible schedule required, including evenings and weekends.

Qualifications

• Previous experience in a hotel front desk or guest service role preferred.
• Strong customer service and communication skills to interact effectively with guests and staff.
• Proficiency in using property management systems and basic office software (e.g., Word, Excel).
• Ability to handle cash transactions and perform basic bookkeeping tasks.

Responsibilities

• Greet, register, and assign rooms to guests upon arrival.
• Verify guest credit and establish payment methods for accommodation.
• Keep accurate records of room availability and guest accounts using property management systems.
• Compute bills, collect payments, and make change for guests.
• Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
• Make and confirm reservations for guests.
• Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Skills

Customer service

Communication

Cash handling

Problem solving

Organizational skills

Independent work

Tools

MS Word/Excel

Property management system

Job description

Stonebridge Companies seeks a part-time Guest Service Agent in Basking Ridge, NJ. You will handle check-in/check-out, guest inquiries, payments, and reservations, ensuring smooth front desk operations and high guest satisfaction.

Responsibilities include coordinating with housekeeping, managing guest records in the property management system, and advising guests on local services. Flexible schedule required, including evenings and weekends.