Front Desk Clerk

Equity LifeStyle Properties, Inc.; Cottonwood (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona is seeking a Front Desk Clerk to deliver exceptional guest and resident service. You will act as the property liaison, assist with information, and handle payments and deposits.

The role involves running reports, submitting maintenance requests, and coordinating with the Property Manager to address inquiries in a timely, professional manner.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and assist guests and residents in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to improve office efficiency.
• Collaborate with the Property Manager and communicate frequently to respond to inquiries.
• Prioritize customer satisfaction and resolve conflicts promptly.

Skills

Customer service

Organization

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Cottonwood, Arizona.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.