Front Desk & Guest Services Specialist

United States Digital Space LLC; Prescott Valley (AZ); On-site; USD 40,116,000 - 51,577,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Paid time off

Job summary

ELS in Cottonwood, Arizona is seeking a Front Desk Clerk to deliver outstanding guest and resident experiences. You will be the friendly face guiding inquiries, handling payments, and coordinating with the Property Manager to keep operations smooth.

This role requires 1+ years in customer service, strong organizational skills, and comfort with computer systems. The position offers a comprehensive benefits package and a stable work environment in a hospitality-focused property management team.

Qualifications

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service experience

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

ELS in Cottonwood, Arizona is seeking a Front Desk Clerk to deliver outstanding guest and resident experiences. You will be the friendly face guiding inquiries, handling payments, and coordinating with the Property Manager to keep operations smooth.

This role requires 1+ years in customer service, strong organizational skills, and comfort with computer systems. The position offers a comprehensive benefits package and a stable work environment in a hospitality-focused property management team.