Front Desk Guest Services Agent - Weekend Premium

High Steel Structures LLC; Lancaster (Lancaster County); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Medical benefits

401(k) with company match

Vacation time

Employee discounts

Worldwide travel discounts

Fun working environment

Job summary

The Courtyard by Marriott Lancaster (High Hotels LTD.) is seeking a Part-Time Guest Services Representative to join our front desk team. You will greet guests, answer questions, handle reservations, and help guests during arrivals and departures.

This role requires weekend and holiday availability, strong math, reading and communication skills, and the ability to work both in a team and independently. We offer 401(k), medical benefits, vacation time, and travel discounts.

Qualifications

• High school diploma or GED preferred.
• Ability to work in a team environment and independently.
• Customer service experience required.
• Strong math, reading, and communication skills.
• Availability to work weekends and holidays is required.

Responsibilities

• Respond to guest requests and inquiries.
• Take, modify, and cancel guest reservations.
• Communicate hotel facilities and services to guests.
• Provide information on local area and points of interest.
• Assist guests with arrivals and departures.
• Answer the front desk phone.
• Handle cash and basic accounting tasks.

Skills

Customer service experience

Teamwork

Math skills

Reading skills

Communication skills

Education

High school diploma or GED

Job description

The Courtyard by Marriott Lancaster (High Hotels LTD.) is seeking a Part-Time Guest Services Representative to join our front desk team. You will greet guests, answer questions, handle reservations, and help guests during arrivals and departures.

This role requires weekend and holiday availability, strong math, reading and communication skills, and the ability to work both in a team and independently. We offer 401(k), medical benefits, vacation time, and travel discounts.