Guest Services Associate – Front Desk & Reservations

High Steel Structures LLC; Mechanicsburg (Cumberland County); On-site; USD 21,000 - 25,000; Part time

Job summary

High Hotels LTD. in Mechanicsburg, PA, is seeking a Part-Time Guest Services Representative at TownePlace Suites. You will respond courteously to guest needs, handle reservations, provide local information, and assist guests during arrivals and departures.

Candidates should have a high school diploma or GED, strong math, reading and communication skills, and weekend availability; weekends include a $1/hr premium. Shifts are 7:00 AM to 3:00 PM and 3:00 PM to 11:00 PM.

Qualifications

• A high school diploma or general equivalent (GED) preferred.
• The ability to work in both a team environment and independently.
• Customer service experience.
• Strong math, reading, and communication skills.
• Availability to work weekends and holidays is required.

Responsibilities

• Responding to guest requests and inquiries.
• Taking, modifying, and canceling guest reservations.
• Communicating hotel facilities and services to all guests.
• Providing information on the local area and points of interest.
• Assisting guests with arrivals and departures.
• Answering front desk phone.
• Cash handling.

Skills

Customer service

Communication skills

Math skills

Reading skills

Teamwork

Education

High school diploma or GED

Job description

High Hotels LTD. in Mechanicsburg, PA, is seeking a Part-Time Guest Services Representative at TownePlace Suites. You will respond courteously to guest needs, handle reservations, provide local information, and assist guests during arrivals and departures.

Candidates should have a high school diploma or GED, strong math, reading and communication skills, and weekend availability; weekends include a $1/hr premium. Shifts are 7:00 AM to 3:00 PM and 3:00 PM to 11:00 PM.