Guest Services Pro — Flexible Shifts & Weekend Premium

High Companies; Lancaster (Lancaster County); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

Dental and vision

401(k) Retirement Plan

Vacation time

Worldwide travel discounts

Employee discounts

Job summary

The Courtyard by Marriott Lancaster, part of High Hotels, is seeking a friendly Guest Services Representative for approximately 3 shifts per week, 7:00 AM–3:00 PM and 3:00 PM–11:00 PM, including evenings, weekends and holidays. You will respond to guest needs, handle reservations, operate the front desk switchboard, and process transactions to ensure smooth arrivals and departures.

Starting pay is $15.41 per hour with a weekend shift premium.

Qualifications

• High school diploma or GED preferred.
• Strong math, reading and communication skills.
• Ability to work in a team or independently.
• Customer service experience is required.
• Weekend and holiday availability is required.

Responsibilities

• Respond to guest requests and inquiries.
• Take, modify, and cancel guest reservations.
• Communicate hotel facilities and services to guests.
• Provide information on local area and points of interest.
• Assist guests with arrivals and departures.
• Answer front desk phone and handle cash transactions.

Skills

Customer service

Communication skills

Teamwork

Math skills

Reading skills

Education

High school diploma or GED

Job description

The Courtyard by Marriott Lancaster, part of High Hotels, is seeking a friendly Guest Services Representative for approximately 3 shifts per week, 7:00 AM–3:00 PM and 3:00 PM–11:00 PM, including evenings, weekends and holidays. You will respond to guest needs, handle reservations, operate the front desk switchboard, and process transactions to ensure smooth arrivals and departures.

Starting pay is $15.41 per hour with a weekend shift premium.