Front Desk Guest Services Agent - Flexible Shifts

Marriott-International

Clearwater (FL)

On-site

USD 28,000 - 36,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Paid time off
Retirement plan
Dental insurance
Vision insurance
Life insurance
Employee discount
Employee assistance program

Job summary

Peregrine Hospitality at the AC Hotel Clearwater Beach is seeking a Front Desk Associate to warmly greet guests, manage registrations, and process payments. This role requires attention to detail, strong communication, and cash handling skills.

Prior hotel experience is helpful, with a focus on delivering exceptional service in a fast-paced environment. You will balance multiple tasks, assist guests with check-in/check-out, and provide information on local attractions and hotel amenities, while

Qualifications

  • Excellent guest service and communication skills.
  • Ability to upsell guests into suitable rooms.
  • Proficiency with hotel property management and POS systems.
  • Attention to detail and accuracy in transactions.

Responsibilities

  • Greet and welcome guests upon arrival.
  • Register guests into the computer and verify reservation details.
  • Accept payment at registration and checkout.
  • Maintain a house bank and report receipts daily.
  • Issue keys and manage safekey access.
  • Assist guests with check-out, processing payments and currency exchanges.
  • Provide information on hotel facilities and local attractions.

Skills

Customer service
Upselling
Communication
Cash handling
Team player
Computer skills

Education

High School or better

Job description

Peregrine Hospitality at the AC Hotel Clearwater Beach is seeking a Front Desk Associate to warmly greet guests, manage registrations, and process payments. This role requires attention to detail, strong communication, and cash handling skills.

Prior hotel experience is helpful, with a focus on delivering exceptional service in a fast-paced environment. You will balance multiple tasks, assist guests with check-in/check-out, and provide information on local attractions and hotel amenities, while

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