Front Desk & VIP Guest Services Agent

BENCHMARK; Clearwater (FL); On-site; USD 22,041 - 23,419; Part time

Job summary

BENCHMARK is looking for a Front Desk Agent at the Clearwater Beach Marriott Suites on Sand Key, Florida. Your responsibilities will include managing check-ins, reservations, and guest relations, while providing excellent customer service.

Applicants should have relevant experience and familiarity with hotel management software like FSPMS or MARSHA. The hourly pay ranges from $16.00 to $17.00, reflecting our commitment to quality service and employee welfare.

Qualifications

• Work experience as a Hotel Front Desk Agent, receptionist, or a similar role.
• Understanding of how travel planning websites operate, such as Booking and TripAdvisor.
• Excellent customer service attitude.

Responsibilities

• Perform all check‑in and check‑out tasks.
• Manage online and phone reservations.
• Welcome guests upon arrival and assign rooms.

Skills

Customer service

Communication skills

Organizational skills

Tools

FSPMS

MARSHA

Job description

BENCHMARK is looking for a Front Desk Agent at the Clearwater Beach Marriott Suites on Sand Key, Florida. Your responsibilities will include managing check-ins, reservations, and guest relations, while providing excellent customer service.

Applicants should have relevant experience and familiarity with hotel management software like FSPMS or MARSHA. The hourly pay ranges from $16.00 to $17.00, reflecting our commitment to quality service and employee welfare.