Front Desk Guest Service Specialist (Part-Time)

Hampton Inn & Suites – Madison / Downtown; Madison (WI); On-site; USD 22,041 - 23,419; Part time

Benefits offered by this job

Team culture

Training and growth

Employee recognition

Paid time off

Hotel room discounts

Job summary

Hampton Inn & Suites – Madison / Downtown in Madison, WI is seeking a Guest Service Representative for the front desk. This part-time role offers a starting wage of $16.00-$17.00 per hour, with increases at 30, 60, and 90 days based on performance.

Open day, evening, and weekend shifts, with a friendly team environment and opportunities for growth. Join our welcoming front desk team to assist guests, handle check-in/out, and coordinate with other hotel departments to ensure a smooth guest

Qualifications

• Experience in hospitality or front desk is a plus.
• Ability to greet guests warmly and handle inquiries.
• Comfort with basic computer tasks and check-in/out procedures.

Responsibilities

• Serve as the first point of contact for guests at the front desk.
• Greet guests during check-in and check-out, ensuring smooth service.
• Handle guest requests, reservations, and inquiries with professionalism.
• Coordinate with housekeeping, maintenance, and sales teams for seamless operations.
• Manage daily front desk duties including payments and room assignments.

Skills

Customer service

Multitasking

Communication

Job description

Hampton Inn & Suites – Madison / Downtown in Madison, WI is seeking a Guest Service Representative for the front desk. This part-time role offers a starting wage of $16.00-$17.00 per hour, with increases at 30, 60, and 90 days based on performance.

Open day, evening, and weekend shifts, with a friendly team environment and opportunities for growth. Join our welcoming front desk team to assist guests, handle check-in/out, and coordinate with other hotel departments to ensure a smooth guest