Overnight Audit Specialist: Guest Service & Finances

Spring-Hill-Suites; Madison (WI); On-site; USD 24,796 - 26,174; Part time

Benefits offered by this job

Team culture

Training and growth

Employee recognition

Paid vacation and sick leave

Holiday pay

Job summary

SpringHill Suites – Madison is seeking a Guest Service Representative for the night audit shift. You will balance daily transactions, process check-ins/outs, and serve as the main contact for guests during overnight hours.

The role offers a starting salary range of $18.00-$19.00 per hour, with wage increases at 30, 60, and 90 days. Part-time employment with opportunities for growth and benefits for eligible teammates.

Qualifications

• Strong attention to detail and ability to handle financial records accurately.

Responsibilities

• Balance and audit daily transactions to ensure accuracy.
• Serve as the main point of contact for guests during overnight hours, providing exceptional customer service.
• Process check-ins, check-outs, and handle guest inquiries or requests.
• Prepare and run daily financial reports, ensuring all transactions are properly recorded.
• Assist with security checks, ensuring a safe environment for guests and staff

Skills

Attention to detail

Customer service

Basic computer skills

Night audit experience (bonus)

Independent worker

Job description

SpringHill Suites – Madison is seeking a Guest Service Representative for the night audit shift. You will balance daily transactions, process check-ins/outs, and serve as the main contact for guests during overnight hours.

The role offers a starting salary range of $18.00-$19.00 per hour, with wage increases at 30, 60, and 90 days. Part-time employment with opportunities for growth and benefits for eligible teammates.