Front Desk Guest Service Specialist

Joella Pure Cosmetics; Nashville (TN); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Daily Pay

Free Telemedicine

Health Insurance

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount marketplace savings

Job summary

Schulte Hospitality Group in Nashville is seeking a dynamic Guest Service Representative to greet guests, manage check-ins, and support a friendly front desk operation. This part-time role emphasizes service culture and guest satisfaction.

You will handle phones, assist with amenities, and maintain cash handling procedures while ensuring data privacy. The position offers a flexible schedule, daily pay options, and access to health and wellness benefits.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests as they arrive with personal recognition.
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities.
• Escort VIPs to rooms and check them in prior to arrival.
• Answer the telephone within three rings with a smile and answer questions or transfer as needed.
• Maintain proper cash handling procedures and report cash over/shorts to management.
• Keep front desk area clean and organized.
• Assist with lobby activation as needed.
• Handle guest PII data according to proper procedures.
• Follow check-in/check-out procedures and verify IDs and payment methods.

Skills

Front Desk Operations

Basic computer skills

Verbal & written communication

Education

High School education

Job description

Schulte Hospitality Group in Nashville is seeking a dynamic Guest Service Representative to greet guests, manage check-ins, and support a friendly front desk operation. This part-time role emphasizes service culture and guest satisfaction.

You will handle phones, assist with amenities, and maintain cash handling procedures while ensuring data privacy. The position offers a flexible schedule, daily pay options, and access to health and wellness benefits.