Front Desk Guest Service Associate | Flexible Schedule

Best Western Center Inn; Virginia Beach (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Career Advancement Opportunities

Competitive Compensation

Job summary

Best Western Center Inn is looking for a positive, friendly Guest Service Representative in Virginia Beach, VA. The role focuses on delivering exceptional service, assisting with check-in/check-out, processing payments, and answering guest inquiries. Candidates must be 21 or older and have open availability.

In this role, you'll engage with guests, ensure they have a pleasant experience, and comply with health and safety standards. If you enjoy working in a lively hospitality environment, we would love to hear from you!

Qualifications

• Must have a friendly and outgoing personality.
• Knowledge of hospitality industry standards is required.
• Proficiency in English; knowledge of other languages is a plus.
• Must demonstrate computer literacy.
• Ability to resolve customer issues effectively.
• Must be able to lift up to 30 pounds.
• Open availability is necessary.

Responsibilities

• Monitor hotel operations and activities.
• Take reservations and manage inquiries via phone, email, and in-person.
• Build rapport with guests through friendly conversation.
• Describe features and amenities of guest rooms.
• Ensure compliance with health and quality standards.

Skills

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English

Computer literacy

Customer-focused issue resolution

Ability to lift 30 pounds

Open availability

Job description

Best Western Center Inn is looking for a positive, friendly Guest Service Representative in Virginia Beach, VA. The role focuses on delivering exceptional service, assisting with check-in/check-out, processing payments, and answering guest inquiries. Candidates must be 21 or older and have open availability.

In this role, you'll engage with guests, ensure they have a pleasant experience, and comply with health and safety standards. If you enjoy working in a lively hospitality environment, we would love to hear from you!