Front Desk Associate – Flexible PT (Hotel)

Coastal Hospitality Associates; Virginia Beach (VA); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Paid Time Off

Employee Assistance Program

Company Matched 401K

Associate Travel Discounts

Job summary

Coastal Hospitality Associates is looking for a Front Desk Agent at the Residence Inn Virginia Beach Town Center. This role involves warmly greeting and registering guests, assisting them with check-out, and providing excellent customer service.

The ideal candidate will have at least six months of hotel front desk experience and be dedicated to delivering memorable guest experiences. Flexibility in scheduling is essential. A friendly work environment with rewards like Paid Time Off and travel discounts awaits you.

Qualifications

• At least six months of previous hotel front desk experience.
• Willingness to work a flexible schedule including days, evenings, weekends, and holidays.
• Maintain a neat, clean, and well-groomed appearance.

Responsibilities

• Greet guests and complete the registration process.
• Assist guests with check-out and payment processing.
• Demonstrate thorough knowledge of hotel information.
• Respond to guest inquiries and resolve issues.
• Field guest complaints and negotiate solutions.

Skills

Customer service

Attention to detail

Communication

Job description

Coastal Hospitality Associates is looking for a Front Desk Agent at the Residence Inn Virginia Beach Town Center. This role involves warmly greeting and registering guests, assisting them with check-out, and providing excellent customer service.

The ideal candidate will have at least six months of hotel front desk experience and be dedicated to delivering memorable guest experiences. Flexibility in scheduling is essential. A friendly work environment with rewards like Paid Time Off and travel discounts awaits you.