Front Desk & Guest Experience Specialist – Swim School

King's Swim Academy | An Emler Swim School; San Mateo (CA); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

Tuition reimbursement

Referral bonus

Pay raises

Wellness program

Aflac voluntary insurance

LifeMart discounts

401(k) {

Paid sick leave

Job summary

King's Swim Academy | An Emler Swim School in California is seeking a Front Desk Associate to welcome families and guide them through lesson enrollments. You will support swim instructors and help kids feel excited when they arrive, contributing to a warm, energetic environment.

Ideal candidates are outgoing, organized communicators who enjoy working with people and staying active on their feet. Flexible evenings and weekend shifts are offered.

Qualifications

• You love greeting people with a smile and positive energy.
• You can chat easily with kids and parents.
• You stay organized even when things get busy.
• You enjoy working with a team and pitching in wherever needed.
• You are dependable and ready to stick to a set schedule.
• You don’t mind being active on your feet throughout your shift.

Responsibilities

• Greet customers with a smile and help them feel at home.
• Manage student enrollments, process payments, and stay organized.
• Answer questions and support parents with lesson schedules and registrations.
• Learn the curriculum to confidently guide families through the process.
• Use creativity and empathy to solve customer challenges.
• Work a consistent schedule that includes evenings and weekends.
• Stay active on the job, moving and handling merchandise or equipment.

Skills

Customer greeting

Communication

Organization

Teamwork

Dependability

Active on feet

Tools

POS/payment processing

Job description

King's Swim Academy | An Emler Swim School in California is seeking a Front Desk Associate to welcome families and guide them through lesson enrollments. You will support swim instructors and help kids feel excited when they arrive, contributing to a warm, energetic environment.

Ideal candidates are outgoing, organized communicators who enjoy working with people and staying active on their feet. Flexible evenings and weekend shifts are offered.