Guest Experience Pro — Swim School Front Desk

Emler Swim & Gym; Cedar Park (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Tuition reimbursement program

Referral bonus program

Pay raises for top performance andcert

FREE employee wellness program

Voluntary Aflac supplemental insurance

Discounts on pet insurance and LifeMar

Voluntary 401(k)

Paid sick leave

Job summary

Emler Swim & Gym in Cedar Park, TX is hiring a Front Desk Associate to welcome families, enroll students, and keep the front desk running smoothly. You’ll be the friendly face that sets the tone and helps parents feel confident as children begin lessons.

This role includes processing enrollments, answering questions, coordinating schedules, and supporting swim instructors. The position offers paid training, evenings and weekend shifts, and opportunities to grow in customer service, leadership,

Qualifications

• Love greeting people with a smile and positive energy.
• Can chat easily with kids and parents.
• Stay organized even when things get busy.
• Enjoy working with a team and pitching in wherever needed.
• Are dependable and ready to stick to a set schedule.
• Don't mind being active on your feet throughout your shift.

Responsibilities

• Greeting customers with a smile and making them feel at home.
• Managing student enrollments, processing payments, and keeping things organized.
• Answering questions and supporting parents with lesson schedules and registrations.
• Learning our swim curriculum to confidently guide families through the process.
• Using creativity and empathy to solve customer challenges with a can-do attitude.
• Working a consistent schedule that includes evenings and weekends.

Skills

Customer service

Communication

Organization

Teamwork

Dependability

Active on feet

Job description

Emler Swim & Gym in Cedar Park, TX is hiring a Front Desk Associate to welcome families, enroll students, and keep the front desk running smoothly. You’ll be the friendly face that sets the tone and helps parents feel confident as children begin lessons.

This role includes processing enrollments, answering questions, coordinating schedules, and supporting swim instructors. The position offers paid training, evenings and weekend shifts, and opportunities to grow in customer service, leadership,