Front Desk Guest Experience Specialist (Daily Pay & Benefits)

Aimbridge Hospitality; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Income

Life & AD&D

Paid Time Off

Employee Assistance

401k

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for SpringHill Suites by Marriott Houston Downtown/Convention Center. You will greet guests, manage check-ins and check-outs, and create a warm, effortless first impression.

You’ll handle reservations and guest requests, coordinate with the team to keep operations running smoothly, and maintain accurate financial details with a friendly, professional approach.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Deliver warm guest service and memorable interactions.
• Coordinate with team to ensure smooth check-ins and check-outs.
• Handle reservations and guest requests efficiently.
• Maintain accuracy in financial details at the front desk.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Experience in hotel industry

Tools

Hotel Software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent for SpringHill Suites by Marriott Houston Downtown/Convention Center. You will greet guests, manage check-ins and check-outs, and create a warm, effortless first impression.

You’ll handle reservations and guest requests, coordinate with the team to keep operations running smoothly, and maintain accurate financial details with a friendly, professional approach.