Front Desk Guest Experience Specialist

The Root Restaurant & Bar; Warner Robins (GA); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Bonus opportunities

Paid training

Employee discounts

Growth opportunities

Team environment

Job summary

LikeHome Extended Stay Hotel Warner Robins is hiring a Front Desk Agent to greet guests, check-in and assist with reservations. This role is the face of the hotel, requiring a friendly, professional demeanor and strong communication skills.

Flexible to work full-time, part-time, evenings or overnight shifts in Warner Robins, GA. You will handle payments, provide information on services, coordinate with housekeeping, and help ensure a welcoming lobby.

Qualifications

• Previous hospitality/front desk experience preferred.
• Strong communication and problem-solving skills.
• Comfortable using computers and booking systems (training provided).
• Friendly and professional demeanor.
• Reliable, punctual, and able to work independently.
• Flexible availability (morning, evening, weekend or overnight shifts).

Responsibilities

• Greet and check in guests promptly and courteously
• Check out guests and process payments accurately
• Answer phone calls and handle guest inquiries or reservations
• Provide information about hotel services, amenities, and local attractions
• Handle guest complaints or issues calmly and professionally
• Maintain accurate records of room availability and guest accounts
• Coordinate with housekeeping and maintenance teams
• Ensure the front desk area is clean, organized, and welcoming
• Follow all hotel policies and security procedures

Skills

Strong communication

Problem solving

Customer service

Professional demeanor

Reliability

Tools

Booking systems

Job description

LikeHome Extended Stay Hotel Warner Robins is hiring a Front Desk Agent to greet guests, check-in and assist with reservations. This role is the face of the hotel, requiring a friendly, professional demeanor and strong communication skills.

Flexible to work full-time, part-time, evenings or overnight shifts in Warner Robins, GA. You will handle payments, provide information on services, coordinate with housekeeping, and help ensure a welcoming lobby.