Front Desk Guest Experience Specialist

Aimbridge Hospitality; Rialto (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Disability Insurance

Life/AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Best Western Plus Rialto in Rialto, CA seeks a Front Desk Agent to deliver warm greetings, smooth check-ins, and attentive guest service in a modern setting. You’ll manage reservations, coordinate with staff, and handle guest requests with poise.

Ideal candidates have a high school diploma and familiarity with hotel software and Microsoft Office. Competitive benefits and growth opportunities are available in a fast-paced hospitality team.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest Service Superstar: deliver warm vibes and top-tier service for guests.
• Communication Champ: convey messages clearly and coordinate with the team.
• Quick-Thinking Problem Solver: act quickly to resolve issues.
• Multitasking Marvel: manage reservations, check-ins/check-outs, and finances efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Hotel experience preferred

Tools

Hotel management software

Microsoft Office

Job description

Best Western Plus Rialto in Rialto, CA seeks a Front Desk Agent to deliver warm greetings, smooth check-ins, and attentive guest service in a modern setting. You’ll manage reservations, coordinate with staff, and handle guest requests with poise.

Ideal candidates have a high school diploma and familiarity with hotel software and Microsoft Office. Competitive benefits and growth opportunities are available in a fast-paced hospitality team.