Front Desk Guest Experience Specialist

PDK Hotel Group; Portland (OR); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Employee hotel discounts worldwide

Job summary

PDK Hotel Group is seeking a Front Desk Associate for the Holiday Inn Portland Airport. In this role, you’ll make a lasting impression by welcoming guests with a friendly smile and assisting them throughout their stay. You will handle check-ins and check-outs, as well as provide information about local attractions.

We’re looking for individuals with strong customer service skills and the ability to multitask in a fast-paced environment. We offer competitive pay, growth opportunities, and employee discounts.

Qualifications

• Dependable attendance and flexible availability.
• Previous hospitality or customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome guests with a friendly, professional attitude.
• Handle check-ins and check-outs efficiently and accurately.
• Provide information about hotel amenities and local attractions.
• Resolve guest questions and concerns with care and urgency.

Skills

Customer service skills

Communication skills

Problem-solving abilities

Basic computer skills

Education

Oregon Food Handlers Card

Job description

PDK Hotel Group is seeking a Front Desk Associate for the Holiday Inn Portland Airport. In this role, you’ll make a lasting impression by welcoming guests with a friendly smile and assisting them throughout their stay. You will handle check-ins and check-outs, as well as provide information about local attractions.

We’re looking for individuals with strong customer service skills and the ability to multitask in a fast-paced environment. We offer competitive pay, growth opportunities, and employee discounts.