Front Desk & Guest Experience Specialist

JE Dunn; Omaha (NE); On-site; USD 28,000 - 36,000; Full time

Job summary

JE Dunn is seeking a Receptionist to provide routine front-desk and clerical support. You will answer phones, greet visitors, and assist with administrative tasks to support the company’s strategy and values.

You will schedule appointments, manage calendars, support meetings and events, and help train new receptionists—all while maintaining professionalism and superior customer service in a fast-paced environment.

Qualifications

• Ability to perform work accurately and in a timely manner.
• Strong verbal and written communication skills.
• Organizational skills and attention to detail.
• Ability to maintain confidential information and work with discretion.
• Capacity to collaborate with internal teams and external partners.

Responsibilities

• Operates telephone switchboard to answer, screen, and forward calls internally as appropriate.
• Greets visitors, determines nature of visit, notifies employees of visitors, and directs or escorts visitors to destinations.
• Performs routine administrative tasks such as filing, printing, mailing, and supporting office operations.
• Provides routine information about the company and assists with customer questions or complaints.
• Schedules appointments, updates calendars, and handles conference room reservations.
• Assists in training new receptionists on front-desk best practices.
• Supports meeting and event planning and new employee equipment setup as needed.
• Delivers courteous service, handles difficult situations professionally, and meets client commitments.

Skills

Attention to detail

Communication

Organizational skills

Confidentiality

Team collaboration

Education

High School Diploma or GED

Equivalent relevant experience considered

Tools

MS Office

Job description

JE Dunn is seeking a Receptionist to provide routine front-desk and clerical support. You will answer phones, greet visitors, and assist with administrative tasks to support the company’s strategy and values.

You will schedule appointments, manage calendars, support meetings and events, and help train new receptionists—all while maintaining professionalism and superior customer service in a fast-paced environment.