Receptionist

JE Dunn Construction; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Professional Non-Union

Job summary

JE Dunn Construction is seeking a Receptionist to provide routine reception and clerical support at our Kansas City office. The role includes answering phones, greeting visitors, and handling various administrative tasks to support the business strategy, vision, and values.

You will help train new receptionists, assist with meeting/event planning, and ensure high standards of customer service while maintaining professional conduct in a dynamic office environment.

Qualifications

• High School Diploma or GED required; equivalent relevant experience considered.
• 0-2 years receptionist or administrative support experience required.
• Notary preferred.

Responsibilities

• Operates front-desk phone switchboard, screens and forwards calls.
• Greets visitors, verifies purpose of visit, notifies staff, and escorts visitors.
• Performs routine admin tasks: filing, printing, mailing, and document distribution.
• Provides basic information about the company and resolves routine questions.
• Assists with training new receptionists on front-desk procedures.

Skills

Communication skills

Organizational skills

MS Office

Confidentiality

Team collaboration

Education

High School Diploma or GED

Job description

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Role Summary

The Receptionist will provide routine reception and clerical support. This position will be responsible for answering phones, greeting visitors, and performing administrative support tasks. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Follows directions and refers all exceptions to supervisor.
• Career Path: Various

Key Role Responsibilities - Core

• Operates telephone switchboard to answer, screen, and forward calls internally as appropriate.
• Greets visitors, determines nature and purpose of visit, notifies employees of visitors, and directs or escorts visitors to specific destinations.
• Performs routine administrative support tasks for a variety of internal functions dependent upon the work program business needs, such as filing, printing, collating, mailing, distributing mail and documents, supporting and maintaining the office, etc.
• Provides routine information about the company as requested and helps resolve routine questions and complaints from customers and the general public.
• Helps train new or backup receptionists on front-desk best practice standards and processes.
• Provides support for meeting and event planning.
• Supports new employee equipment setup, dependent upon work program business needs.
• Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs.
• Manages difficult or emotional customer situations promptly and efficiently.
• Meets client commitments, recognizes and acts upon service opportunities.
• Solicits and applies feedback to improve quality and service.

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written
• Organizational skills
• Proficiency in MS Office
• Ability to maintain confidential information
• Ability to build relationships and collaborate within a team, internally and externally

Education

• High School Diploma or GED (Required)
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 0-2 years receptionist or administrative support experience (Required)
• Notary(Preferred)

Working Environment

• Must be able to lift up to 10 pounds
• Typically travel is not required
• Normal office environment
• Frequent activity: Sitting, Viewing Computer Screen
• Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder, Pushing, Pulling

The benefits package aligned to this position is Professional Non-Union.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [e-mail]

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

• For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)***