Front Desk Guest Experience Specialist

CUSA, LLC; Lithia Springs (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

CUSA, LLC is hiring a Hotel Front Desk Agent for Springhill Suites Lithia Springs. The role requires excellent guest service skills and the ability to work independently, ensuring guest safety and security.

The ideal candidate will communicate effectively with guests, recognize loyalty program statuses, and ensure adherence to hotel policies. CUSA, LLC values its associates as its greatest asset and offers a supportive working environment.

Qualifications

• Ability to work independently while providing excellent guest service.
• Strong communication skills to make recommendations to guests.
• Knowledge of hotel procedures and safety protocols.

Responsibilities

• Ensure guest security and safety during their stay.
• Welcome guests and recognize their Marriott bonvoy status.
• Complete job duties according to hotel policy and procedures.

Skills

Guest service

Communication

Independence

Job description

CUSA, LLC is hiring a Hotel Front Desk Agent for Springhill Suites Lithia Springs. The role requires excellent guest service skills and the ability to work independently, ensuring guest safety and security.

The ideal candidate will communicate effectively with guests, recognize loyalty program statuses, and ensure adherence to hotel policies. CUSA, LLC values its associates as its greatest asset and offers a supportive working environment.