Front Desk Guest Experience Specialist

Northwest x Southern Hospitality; Kennewick (WA); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid holidays

Paid time off

Sick leave

Medical insurance

Dental

Vision

Company‑paid life insurance

401(k)

Employee assistance program

Retirement planning

Resumo da oferta

Northwest x Southern Hospitality's Springhill Suites Kennewick is hiring a Guest Service Representative (Front Desk Clerk). This role ensures guest satisfaction through check-in/out and coordinating hotel services, serving as the primary contact for guests during their stay.

You will answer questions, resolve issues, and work with a friendly team in a fast-paced setting. A high school diploma and hospitality experience are preferred, with up to 40 hours weekly and flexible shifts, including

Qualificações

• High school diploma or equivalent required or preferred.
• Prior hotel/restaurant or hospitality experience encouraged.
• Strong organizational, communication, and problem-solving skills.

Responsabilidades

• Assist guests with check-in and check-out and coordinate hotel services.
• Serve as the primary contact for guests throughout their stay and resolve issues.
• Provide friendly, responsive service in a fast-paced, team-driven environment.

Conhecimentos

Customer service

Communication

Teamwork

Organization

Multitasking

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Northwest x Southern Hospitality's Springhill Suites Kennewick is hiring a Guest Service Representative (Front Desk Clerk). This role ensures guest satisfaction through check-in/out and coordinating hotel services, serving as the primary contact for guests during their stay.

You will answer questions, resolve issues, and work with a friendly team in a fast-paced setting. A high school diploma and hospitality experience are preferred, with up to 40 hours weekly and flexible shifts, including