Guest Services Front Desk Clerk — Hospitality & Benefits

Northwest X Southern Hospitality; Wenatchee (WA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (PTO)

Health and wellness benefits

Life insurance

401(k) retirement plans with company match

Job summary

Northwest X Southern Hospitality is looking for a Guest Service Representative/Front Desk Clerk for Hilton Garden Inn Wenatchee. This entry-level role focuses on guest satisfaction and revenue optimization, performing front desk duties, handling guest inquiries, and ensuring accurate records. Candidates should have a high school diploma or GED, with preferred hospitality experience. Benefits include paid holidays, health insurance, and a 401(k) with company match.

Qualifications

• High school diploma or GED; prior hotel or hospitality experience preferred.
• Excellent organizational, communication, and problem-solving skills.

Responsibilities

• Perform front-desk duties including check-in, check-out, and coordination of hotel services.
• Respond to guest reservation requests and handle inquiries.
• Process cash transactions and maintain accurate guest records.

Skills

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or GED

Job description

Northwest X Southern Hospitality is looking for a Guest Service Representative/Front Desk Clerk for Hilton Garden Inn Wenatchee. This entry-level role focuses on guest satisfaction and revenue optimization, performing front desk duties, handling guest inquiries, and ensuring accurate records. Candidates should have a high school diploma or GED, with preferred hospitality experience. Benefits include paid holidays, health insurance, and a 401(k) with company match.