Front Office Medical Receptionist

Community Medical Group; Florida; On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

17 days of paid time off

11 paid holidays and one floating

Medical, dental, and vision coverage

401(k) retirement plan with company/US

Company-paid life insurance

Professional growth opportunities

Job summary

Community Medical Group is seeking a Front Office Medical Receptionist to join our Margate, FL team. This role serves as the first point of contact, ensuring a welcoming experience while supporting scheduling, registration, and insurance verification in a fast-paced medical center.

The ideal candidate will have healthcare front office experience, strong communication skills, and proficiency in Microsoft Office and EHR systems.

Qualifications

• Healthcare front office experience preferred.
• Proficiency with Microsoft Office applications.
• Experience with Electronic Health Records (EHR) preferred.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Ability to understand and utilize medical terminology.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience processing payments and using credit card terminals preferred.
• Bilingual in English and Spanish or English and Creole preferred.

Responsibilities

• Provide exceptional customer service by greeting patients and visitors in a professional and courteous manner.
• Answer and direct telephone calls while assisting with patient inquiries and requests.
• Complete new patient registration and accurately enter demographic information into the electronic health record system.
• Verify insurance coverage, patient demographics, and eligibility information to support accurate billing and patient records.
• Conduct patient check-in and check-out processes efficiently and accurately.
• Schedule, confirm, and manage patient appointments.
• Collect co-payments and self-pay balances while maintaining accurate financial records.
• Document patient messages, requests, and concerns according to established procedures.
• Receive, scan, route, and process incoming documentation and correspondence.
• Assist with forms, referrals, medical records requests, and other patient-related documentation.
• Maintain efficient patient flow and help minimize wait times throughout the day.
• Utilize Microsoft Office and Electronic Health Record (EHR) systems for data entry, reporting, and administrative tasks.
• Ensure compliance with HIPAA, OSHA, and company policies and procedures.
• Perform additional duties as assigned.

Skills

Customer service

Verbal and written communication

Attention to detail

Multitasking

Bilingual EN/ES/Creole

Healthcare front office

Microsoft Office proficiency

Tools

EHR system

Credit card terminals

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office Medical Receptionist

Full Time Clerical Margate Adults and Medicare, Margate, FL, US

Join Community Medical Group

Community Medical Group is seeking a friendly, professional, and customer-focused Front Office Medical Receptionist to join our team.

As a Front Office Medical Receptionist, you will be the first point of contact for patients and visitors, helping create a welcoming and positive experience at every interaction. This role is essential to ensuring smooth front-office operations, supporting patient scheduling, registration, insurance verification, and overall administrative efficiency within the medical center. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast-paced healthcare environment.

Eligible employees receive a comprehensive benefits package that includes:

• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth

Key Responsibilities

• Provideexceptional customer service by greeting patients and visitors in a professional and courteous manner
• Answer and direct telephone calls while assisting with patient inquiries and requests
• Completenew patient registration and accurately enter demographic information into the electronic health record system
• Verifyinsurance coverage, patient demographics, and eligibility information to support accurate billing and patient records
• Conduct patientcheck-in and check-out processes efficiently and accurately
• Schedule, confirm, and manage patient appointments
• Collect co-payments and self-pay balances while maintaining accurate financial records
• Document patient messages, requests, and concerns according to established procedures
• Receive, scan, route, and process incoming documentation and correspondence
• Assist with forms, referrals, medical records requests, and other patient-related documentation
• Maintain efficient patient flow and help minimize wait times throughout the day
• UtilizeMicrosoft Office and Electronic Health Record (EHR) systems for data entry, reporting, and administrative tasks
• Ensure compliance withHIPAA, OSHA, and company policies and procedures
• Perform additional duties as assigned

Qualifications

• Previous experience in ahealthcare front office, medical office, or clerical role preferred
• Proficiency withMicrosoft Office applications required
• Experience withElectronic Health Records (EHR) preferred
• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Ability to understand and utilizemedical terminology
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Experience processing payments and using credit card terminals preferred
• Ability to build positive working relationships with patients, providers, and team members
• Bilingual in English and Spanish or English and Creole preferred