Front Desk Guest Experience Specialist

crestline-external; Denver (CO); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health and Welfare plans

401k with Company Match

Volunteer Opportunities

Educational Assistance

Travel Discounts

Job summary

Crestline Hotels & Resorts is seeking a Full-Time Front Desk Agent at Springhill Suites Denver Airport to assist guests with check-in and check-out, manage phone calls, and handle special requests in line with hotel policies.

The role requires a high school diploma or GED, at least one year in a similar hotel position, and basic computer skills. Crestline offers a comprehensive benefits package and a collaborative work environment.

Qualifications

• High school diploma or GED required.
• At least 1 year experience in a similar hotel front desk role.
• Basic computer skills required.

Responsibilities

• Assist guests with check-in and check-out.
• Answer phone calls and handle guest requests.
• Maintain knowledge of hotel features, rates, and promotions.
• Process check-ins/outs and handle payments.
• Coordinate with Bell Person for luggage.

Education

High School Diploma or GED

1 year front desk experience

Basic computer skills

Job description

Crestline Hotels & Resorts is seeking a Full-Time Front Desk Agent at Springhill Suites Denver Airport to assist guests with check-in and check-out, manage phone calls, and handle special requests in line with hotel policies.

The role requires a high school diploma or GED, at least one year in a similar hotel position, and basic computer skills. Crestline offers a comprehensive benefits package and a collaborative work environment.