Front Desk & Guest Experience Specialist

ADP, Inc.; Davenport (IA); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Reduced room rates

401(k)

Job summary

The Current Iowa, a Marriott Autograph Collection hotel, seeks a Front Desk Agent in Davenport, IA. The role involves greeting guests, registering them, handling payments, and delivering courteous service to ensure a smooth stay.

Additionally, the position supports night front desk operations and guest services while promoting the hotel’s amenities and loyalty programs. A high school diploma and strong communication skills are required.

Qualifications

• High School diploma or equivalent required.
• Experience in hospitality or front desk preferred.
• Must be able to read, write and understand English.

Responsibilities

• Register guests into the computer and verify reservations.
• Accept payments and manage the house bank.
• Answer phone calls and in-person inquiries professionally.
• Check-in/out guests and assist with luggage.
• Promote guest programs and provide local information.

Skills

Guest service

Communication

English proficiency

Basic math

Computer skills

Flexible schedule

Education

High school diploma

Tools

Point-of-sale system

Job description

The Current Iowa, a Marriott Autograph Collection hotel, seeks a Front Desk Agent in Davenport, IA. The role involves greeting guests, registering them, handling payments, and delivering courteous service to ensure a smooth stay.

Additionally, the position supports night front desk operations and guest services while promoting the hotel’s amenities and loyalty programs. A high school diploma and strong communication skills are required.