Front Desk & Guest Experience Specialist

Pine Crest Health & Rehabilitation; Charlotte (NC); In loco; USD 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Generous PTO

401(k) contributions

Flexible daily pay

Benefits package

Wellness program

Diversity and inclusion

Career development

Onboarding program

Descrizione del lavoro

Pine Crest Health & Rehabilitation in Charlotte, NC, is seeking a receptionist to be the face of the facility, delivering warm, friendly service and handling essential administrative tasks. You will greet visitors, answer calls, escort guests, and provide information about services and directions.

Requirements include a high school diploma, strong English skills, and the ability to work quickly and accurately in a busy environment.

Competenze

• Proven working experience in a relevant field.
• Ability to work independently and stay motivated.
• Customer service orientation with a friendly demeanor.
• Strong prioritization and time management skills.
• Professionalism with speed and attention to detail.
• Proficient in the English language.
• High school degree.

Mansioni

• Greet the public in an inviting and friendly manner.
• Offer refreshments and engage in light conversation.
• Direct callers to the appropriate person or department.
• Take accurate messages and route them accordingly.
• Escort visitors to resident rooms or other areas.
• Provide general information and directions about the facility.
• Ensure compliance with rules and report suspicious activities.
• Assist in orienting new associates.
• Perform various administrative support tasks.

Conoscenze

Customer service

Time management

Professionalism

English proficiency

Independent worker

Formazione

High school diploma

Strumenti

Phone system

Office machines

Descrizione del lavoro

Pine Crest Health & Rehabilitation in Charlotte, NC, is seeking a receptionist to be the face of the facility, delivering warm, friendly service and handling essential administrative tasks. You will greet visitors, answer calls, escort guests, and provide information about services and directions.

Requirements include a high school diploma, strong English skills, and the ability to work quickly and accurately in a busy environment.