Front Desk & Guest Experience Specialist

Drury Hotels; Arlington (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship program

Health benefits

401(k)

Award-winning workplace

Job summary

Drury Hotels in Arlington, TX is hiring for a front desk associate. You will greet guests, check them in and out, promote programs, and manage guest records with a warm, efficient, and professional approach.

The role includes assisting with breakfast and evening Kickback service as needed, while upholding a high standard of hospitality. We value friendly, well-organized communicators who handle multiple tasks, money, and basic office equipment confidently.

Qualifications

• Friendly, highly organized communicator with multitasking ability.
• Comfortable interacting with the public.
• Experience with money handling and basic office machines.
• Ability to understand and follow directions in English.
• Willingness to work independently as scheduled.

Responsibilities

• Assist guests in a friendly, efficient, courteous, and professional manner.
• Perform front desk tasks: check-in/out, promote programs, maintain guest records, cash handling, monitor satisfaction, resolve issues.
• Assist with breakfast and Kickback service, including setup, service, and cleanup as needed.
• Maintain high integrity and hospitality standards to reflect the Drury culture.

Skills

Warm demeanor

Attention to detail

Cash handling

English language

Independent worker

Job description

Drury Hotels in Arlington, TX is hiring for a front desk associate. You will greet guests, check them in and out, promote programs, and manage guest records with a warm, efficient, and professional approach.

The role includes assisting with breakfast and evening Kickback service as needed, while upholding a high standard of hospitality. We value friendly, well-organized communicators who handle multiple tasks, money, and basic office equipment confidently.