Front Desk & Guest Experience Specialist

ECLARO; Anchorage (AK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k Retirement Savings Plan

Commuter Check Pretax

Medical, Dental & Vision Insurance

Job summary

ECLARO is seeking a proactive Receptionist to be the first point of contact for clients, agents, and management in Anchorage, AK. You will manage front desk operations, provide excellent customer service, and support general office functions to keep the workplace running smoothly.

Key tasks include greeting visitors, handling calls and emails, coordinating meeting logistics, troubleshooting basic tech issues, and assisting with events.

Qualifications

• At least 2 years of receptionist experience.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable working independently and proactively.
• Proficiency in Office 365 tools: Teams, Word, Excel (basic), PowerPoint.

Responsibilities

• Greet and assist clients, agents, and visitors in person and via phone / email.
• Answer incoming calls and direct inquiries appropriately.
• Book conference rooms and coordinate meeting logistics.
• Assist with ad hoc administrative tasks to support the General Office.
• Troubleshoot office issues (e.g., Wi-Fi, tech support coordination).
• Support event logistics: room setup, printing, catering, guest access.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Independent work

Tools

Office 365 Teams

Word

Excel (basic)

PowerPoint

Job description

ECLARO is seeking a proactive Receptionist to be the first point of contact for clients, agents, and management in Anchorage, AK. You will manage front desk operations, provide excellent customer service, and support general office functions to keep the workplace running smoothly.

Key tasks include greeting visitors, handling calls and emails, coordinating meeting logistics, troubleshooting basic tech issues, and assisting with events.