In-Office Front Desk & Guest Experience Lead

Peak-Trust-Company; Anchorage (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

Peak Trust Company in Anchorage, AK is seeking a Front Desk Receptionist to serve as the first impression for clients, referral sources, vendors, and guests. The role includes answering calls, mail processing, and greeting visitors, with the Front Desk handling document management and general office support.

The position requires excellent communication, strong organizational skills, and the ability to work independently or in a team, in person at the office.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multi-task.
• Friendly and professional demeanor.
• Proficient in using office equipment such as telephones, printers, and scanners.
• Basic computer skills, including familiarity with email and document management systems.
• Ability to work independently and as part of a team.

Responsibilities

• Answering Calls: Promptly answer all incoming phone calls within a ring or two.
• Processing Incoming Items: Process and route incoming items, including mail, to the appropriate parties.
• Document Management: Consistently and timely scan documents into online depository.
• Professional Communication: Provide prompt professional communication internally and externally via phone and email.
• Office Assistance: Assist others in the office as needed.
• Maintain Lobby and Reception Area: Ensure cleanliness and order of the lobby and reception area.
• Support New Hire Processes: Support new hire welcoming and onboarding processes.

Skills

Verbal communication

Written communication

Organizational skills

Friendly professional demeanor

Office equipment proficiency

Independent and team worker

Multi-tasking

Tools

Telephone systems

Printers

Scanners

Job description

Peak Trust Company in Anchorage, AK is seeking a Front Desk Receptionist to serve as the first impression for clients, referral sources, vendors, and guests. The role includes answering calls, mail processing, and greeting visitors, with the Front Desk handling document management and general office support.

The position requires excellent communication, strong organizational skills, and the ability to work independently or in a team, in person at the office.