Front Desk & Guest Experience Pro — Growth & Wellness

Brookdale Senior Living; Lodi (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (outside:

Optional voluntary benefits: ID theft,

Job summary

Brookdale Senior Living in the United States is seeking a friendly receptionist to greet visitors, answer questions, and route calls to the correct residents and staff. The role includes sorting and delivering mail, maintaining visitor logs, and performing light clerical tasks as needed.

You may respond to resident emergencies following community protocols and contribute to a welcoming, well-organized front desk atmosphere in a senior living setting.

Qualifications

• Receptionists greet visitors and direct calls to residents and staff.
• Sort, deliver and collect mail and may perform clerical tasks.
• Respond to resident emergencies per community protocol.

Responsibilities

• Greets visitors entering the community and answers questions.
• Directs calls and maintains guest sign-in sheets and logs.
• Distributes mail and assists with basic office tasks.

Skills

Guest greeting & customer service

Phone call handling

Mail and deliveries

Basic office/clerical tasks

Visitor sign-in & log keeping

Job description

Brookdale Senior Living in the United States is seeking a friendly receptionist to greet visitors, answer questions, and route calls to the correct residents and staff. The role includes sorting and delivering mail, maintaining visitor logs, and performing light clerical tasks as needed.

You may respond to resident emergencies following community protocols and contribute to a welcoming, well-organized front desk atmosphere in a senior living setting.