Front Desk Ambassador – Welcoming Seniors & Staff

Brookdale Senior Living; Franklin (TN); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k)

Employee discounts

referral program

Immediate access to earned wages (hour

Optional voluntary benefits (ID theft,

Résumé du poste

Brookdale Senior Living is seeking a friendly and professional Receptionist to welcome visitors, route calls, and manage mail for the community. You will support daily front-desk operations and assist residents and staff with courteous, efficient service.

Responsibilities include greeting guests, handling inquiries, and coordinating mail delivery while maintaining logs. The role emphasizes strong communication and adherence to safety protocols within a supportive senior living environment.

Qualifications

• Professional, friendly demeanor and strong customer service orientation.
• Excellent communication, listening and problem solving abilities.
• Ability to manage multiple tasks (mail, visitors, phones) calmly and efficiently.

Responsabilités

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Connaissances

Guest services

Communication skills

Phone etiquette

Attention to detail

Description du poste

Brookdale Senior Living is seeking a friendly and professional Receptionist to welcome visitors, route calls, and manage mail for the community. You will support daily front-desk operations and assist residents and staff with courteous, efficient service.

Responsibilities include greeting guests, handling inquiries, and coordinating mail delivery while maintaining logs. The role emphasizes strong communication and adherence to safety protocols within a supportive senior living environment.