Front Desk & Resident Concierge

Brookdale Senior Living; Vernon Hills (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (hourly)

ID theft protection

Pet insurance

Life insurance

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a Receptionist to welcome visitors, answer questions, and route calls in a busy senior living community. You will sort mail, perform light clerical tasks, and maintain visitor logs, supporting a smooth daily operation.

Ideal candidates will handle resident emergencies per protocol and operate with professionalism in a team environment. Brookdale offers comprehensive benefits and a structured, supportive workplace.

Qualifications

• Receptionist skills and responsibilities include greeting visitors, answering questions, directing calls, and maintaining visitor logs.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Skills

Greet visitors

Answer phone calls

Basic clerical tasks

Job description

Brookdale Senior Living is seeking a Receptionist to welcome visitors, answer questions, and route calls in a busy senior living community. You will sort mail, perform light clerical tasks, and maintain visitor logs, supporting a smooth daily operation.

Ideal candidates will handle resident emergencies per protocol and operate with professionalism in a team environment. Brookdale offers comprehensive benefits and a structured, supportive workplace.