Front Desk & Guest Experience Pro — Daily Pay Eligible

Aimbridge Hospitality; Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Term Life/AD&D

Paid Time Off

Employee Assistance Program

401k

Job summary

Extended Stay America Premier Suites - Augusta is seeking a Front Desk Agent to deliver exceptional guest experiences through warm welcomes, smooth check-ins, and friendly farewells. You are the face of the hotel, coordinating reservations and requests while ensuring a seamless stay.

As the Front Desk Agent, you will handle guest interactions with a friendly demeanor, maintain front desk operations, and contribute to a welcoming environment for all guests and team members.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service that make guests feel at home.
• Communication Champ: you convey messages clearly, confidently, and with a smile to guests and team.
• Quick-Thinking Problem Solver: you think fast, act smart, and turn hiccups into smooth resolutions.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details with organization.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Tools

Hotel management software

Microsoft Office

Job description

Extended Stay America Premier Suites - Augusta is seeking a Front Desk Agent to deliver exceptional guest experiences through warm welcomes, smooth check-ins, and friendly farewells. You are the face of the hotel, coordinating reservations and requests while ensuring a seamless stay.

As the Front Desk Agent, you will handle guest interactions with a friendly demeanor, maintain front desk operations, and contribute to a welcoming environment for all guests and team members.