Guest Services Agent — Daily Pay & Growth Opportunities

Raines Company; Augusta (GA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Generous PTO program

Employee Referral bonus program

Points-based bonus

Job summary

A hospitality firm is seeking a Front Desk Agent in Augusta, Georgia. The role involves greeting guests, managing check-ins/outs, and addressing guest inquiries. Key qualifications include a high school diploma and customer service experience. The company offers excellent benefits such as Medical/Dental/Vision insurance, a generous PTO program, and opportunities for career advancement. Join a team committed to creating a positive environment and rewarding their associates.

Qualifications

• Must speak English fluently.
• Experience in customer service or guest-related positions.
• Ability to handle multiple tasks under pressure.

Responsibilities

• Greet guests in a courteous manner.
• Handle check-ins and check-outs.
• Respond to guest concerns effectively.

Skills

Customer service experience

Proficient in Microsoft Office

Excellent written and oral communication skills

Problem-solving skills

Education

High school diploma, GED or equivalent

Tools

Hotel property management systems (PMS)

Quore

PBX

Job description

A hospitality firm is seeking a Front Desk Agent in Augusta, Georgia. The role involves greeting guests, managing check-ins/outs, and addressing guest inquiries. Key qualifications include a high school diploma and customer service experience. The company offers excellent benefits such as Medical/Dental/Vision insurance, a generous PTO program, and opportunities for career advancement. Join a team committed to creating a positive environment and rewarding their associates.