Front Desk Guest Experience Pro

PM Hotel Group; Big Bear Lake (CA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group is seeking a friendly Front Desk Associate in Big Bear Lake, CA. You will be the face of the hotel, ensuring warm, welcoming service from check-in to check-out and sharing local recommendations.

The role requires a High School diploma and 3–6 months of related experience, with the ability to work varying shifts, including nights and weekends. You should be able to handle cash and operate PMS tools with professionalism.

Qualifications

• High School diploma (or equivalent).
• Preferably 3–6 months related experience.

Responsibilities

• Communicate clearly in a fast-paced front desk environment and maintain a high level of professionalism.
• Share knowledge of local restaurants, entertainment, and events with guests.
• Handle cash responsibly and use the front desk tools and property management systems efficiently.

Skills

Customer service

Cash handling

Communication

People-person

Education

High School diploma

Tools

Property management systems

Computers

Databases

Job description

PM Hotel Group is seeking a friendly Front Desk Associate in Big Bear Lake, CA. You will be the face of the hotel, ensuring warm, welcoming service from check-in to check-out and sharing local recommendations.

The role requires a High School diploma and 3–6 months of related experience, with the ability to work varying shifts, including nights and weekends. You should be able to handle cash and operate PMS tools with professionalism.