Guest Experience Front Desk Agent

Visit bear mountain; New York, Northern (NY, KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

Guest Services is seeking a Front Desk Agent for Bear Mountain, NY. This part-time role involves checking guests in/out, handling reservations, and managing a switchboard.

Candidates should have strong customer service and clerical skills, with the ability to multitask in a fast-paced environment. Essential duties include greeting guests, registering rooms, quoting rates, and coordinating with housekeeping.

Qualifications

• High School Diploma preferred.
• Minimum age 16.
• Typing and clerical duties including filing and records management.
• Strong customer service and communication skills.

Responsibilities

• Check guests in and out and manage reservations.
• Greet and assist walk-in guests; answer inquiries.
• Manage phone activity and switchboard; provide général information.
• Balance cash and payments; ensure charges posted correctly.

Skills

Typing

Clerical skills

Customer service

Multi-tasking

Communication

Education

High School Diploma

Tools

Reservations system

POS system

Job description

Guest Services is seeking a Front Desk Agent for Bear Mountain, NY. This part-time role involves checking guests in/out, handling reservations, and managing a switchboard.

Candidates should have strong customer service and clerical skills, with the ability to multitask in a fast-paced environment. Essential duties include greeting guests, registering rooms, quoting rates, and coordinating with housekeeping.