Front Desk Guest Experience — Paid Training & Growth

Great Escape Parks; Town of Queensbury (NY); On-site; USD 18,468 - 26,303; Full time

Benefits offered by this job

Paid training

Advancement opportunities

Overtime pay eligible after 40 hours

Exclusive employee parties and events

Job summary

Great Escape Parks in Queensbury, NY is seeking a Front Desk Agent to manage guest check-ins and check-outs while providing excellent customer service throughout guests' stays.

The ideal candidate should possess a friendly disposition, strong problem-solving skills, and the ability to multitask in a fast-paced environment. Responsibilities include managing guest billing and responding to requests to ensure a satisfying experience.

Join us for paid training and year-round job opportunities!

Qualifications

• Must have general computer knowledge.
• Previous experience working with public in a service provider industry preferred.
• Must be able to stand for up to four hours at a time.

Responsibilities

• Check guests in and out of the hotel.
• Manage guest billing and requests professionally.
• Provide excellent service to ensure guest satisfaction.

Skills

General computer knowledge

Friendly and outgoing personality

Problem-solving skills

Ability to multi-task

Good communication skills

Job description

Great Escape Parks in Queensbury, NY is seeking a Front Desk Agent to manage guest check-ins and check-outs while providing excellent customer service throughout guests' stays.

The ideal candidate should possess a friendly disposition, strong problem-solving skills, and the ability to multitask in a fast-paced environment. Responsibilities include managing guest billing and responding to requests to ensure a satisfying experience.

Join us for paid training and year-round job opportunities!